Unlimited access to a nurse - for medical questions of any kind
Good health starts by asking questions and knowing where to go for answers.
Ever wanted to be able to get some immediate medical advice? Have a cut, bruise, pain, or just not feeling well. No time to wait for a doctor?
When you need medical advice right away, call the Nurse Hotline.
The Nurse Hotline offers immediate, toll-free access to experienced nurses, 24 hours a day, 7 days a week.
The nurse can provide information on all types of health concerns as well as answers on prescription and over-the-counter medications.
In addition, there are translations services for non-English speaking callers, TTY/TTD access for the hearing impaired, a computer record keeping system, medical director on staff, and a 24/7 Health Library with over 400 topics, like cancer, heart disease and depression, that have fax-on-demand capabilities.
Members can use the Nurse Hotline as much as needed without ever worrying about being charged over and above the membership fee.
Frequently Asked Questions
Q. How does this benefit work?
A. Nurse Hotline offers toll-free access to experienced registered nurses, 24 hours a day, 365 days per year. The nurses are an immediate, reliable, and caring source of health and medical information, education, and support.
Q. Are members charged every time they utilize the benefit?
A. No. Members may use the Nurse Hotline as much as they need without worry of being charged over and above the membership fee.
Q. What issues would prompt a call to Nurse Hotline?
A. There may be a time when a member or family member is sick and in need of some expert medical advice without having to see a physician. Nurse Hotline can provide valuable medical information on over-the-counter drugs that may be helpful.
Q. Can members receive general health information through the Nurse Hotline benefit?
A. Yes. Members can call and utilize a Health Library with over 400 topics that have fax-on-demand capabilities. These topics cover such areas as cancer, heart disease, depression, etc.
The Fine Print
FONEMED Vendor Info:
FONEMED (www.fonemed.com) currently provides nurse triage and health information services to more than 2,300 client groups throughout North America, Caribbean, Canada and Puerto Rico. FONEMED’s Registered Nurses located throughout the United States supported by our state-of-the-art 24/7medical call centers in Canada and Puerto Rico currently serve over 8 million people.
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This is not insurance nor is it intended to replace insurance. This discount card program contains a 30 day cancellation period. This plan provides discounts at certain healthcare providers for medical services. This plan does not make payments directly to the providers of medical services. The plan member is obligated to pay for all healthcare services but will receive a discount from those healthcare providers who have contracted with the discount plan organization. For a full list of disclosures please click here. Discount Medical Plan Organization: New Benefits, Ltd., Attn: Compliance Department, PO Box 671309, Dallas, TX 75367-1309. No benefits are available to residents of KS, UT or WA excluding 1-800MD.
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