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Identity theft protection for the entire family

Identity theft protection through LifeLock, the #1 identity protection company in the country. Identity theft is one of the fastest growing crimes in the nation. LifeLock, the leader in identity theft protection, works proactively to help protect your identity – even if your information falls into the wrong hands. If you become a victim of identity theft while a member of LifeLock due to a failure in their service, they will spend up to $1 million to cover the cost for lawyers, investigators, case manager, but not any direct losses as a result of the theft. LifeLock requests a copy of your free annual credit report from the three major credit-reporting agencies so you can review them for discrepancies. LifeLock also helps reduce junk mail and removes you from the pre-approved credit offer lists. LifeLock also provides online access to a member portal and direct anytime access to Member Service Representatives.

The advanced LifeLock Identity Alert™ system provides you broader identity coverage, greater control, and early notification of both credit and non-credit related identity threats. This robust system alerts you by email, postal mail, and/or phone anytime LifeLock detects your personal information being used to apply for many forms of credit cards, wireless services, retail credit, utilities, check orders/reorders, mortgage loans, auto loans, and non-credit related payday loans. If the application is fraudulent, the remediation team will take action to help protect your good name.

  • LifeLock Identity Alert™ System –provides early notification by email, postal mail, and/or phone whenever they detect your personal information being used to apply for many forms of credit or services
  • WalletLock™ helps cancel and replace the contents of a lost or stolen wallet
  • eRecon™ patrols the web and notifies you of illegal selling or trading of your information
  • TrueAddress™ notifies you when a change of address is requested in your name
  • Free annual credit reports from the three major credit-reporting agencies
  • Fewer pre-approved credit card solicitations
  • 24-hour customer service
  • $1 million total service guarantee – as a LifeLock member, if you become a victim of identity theft because of a failure in their service, they will help you fix it at their expense, up to $1,000,000

Frequently Asked Questions

Q. How big a problem is Identity theft?
A. According to the FTC, identity theft is one of the fastest growing crimes in America. Roughly 10 million Americans have their personal information stolen and misused in some way every year, costing consumers $5 billion and businesses $48 billion annually.

Q. How do I access my account after enrollment?
A. If you need to make a change to your account, contact client services at the designated 800 number.

Q. Do I have to give all my credit card numbers to you when I sign up?
A. No, LifeLock does not prevent anyone from using your existing accounts. However, those accounts would be covered through the guarantee. Through the information you provide, LifeLock will alert you when anybody other than yourself tries to open new lines of credit. LifeLock suggests you place all your account numbers in a secure place if your wallet or purse is stolen. In such a case give LifeLock a call and LifeLock can help contacting the credit card companies to cancel the stolen cards and reissue new ones.

Q. Can I obtain my credit score through your service?
A. While receiving one free credit report from each bureau each year is part of the standard LifeLock service, your credit score in not included. By law you are allowed one free credit report a year but you would have to initiate the request through the bureaus yourself in order to obtain an actual credit score. If you wish to obtain additional credit reports those too would also need to be obtained directly from the bureaus.

The Fine Print

Vendor Info:

LifeLock (www.lifelock.com) is an industry leader in the rapidly growing field of identity theft protection. LifeLock opened its doors in April 2005. Based in Tempe, Arizona, our company is led by an exciting leadership team that has driven the company to numerous awards and honors in four short years. We are backed by Bessemer Venture Partners, one of the leading venture capital firms in the world. We serve tens of thousands of consumers in every state of the union, Puerto Rico and the US Virgin Islands.